We now repair your Dollie Bracelets!
In the very rare occasion that your bracelet snaps or your charm comes off, we will happily repair your bracelet! If your bracelet is within it's 1 year guarentee then this is free, if it's been over 1 year then there is a £10 charge!
All you have to do is send your bracelet to Dollie HQ:
31 Alexandra Road, Cleethorpes, DN31 8LF
As soon as we receive it we will have our Dollie makers repair it as soon as possible and sent back out to you!
-Orders made before 3pm will be sent the same day and tracking information provided.
-Standard delivery expected arrival is between 2-4 Working days.
-Express delivery are sent special delivery via royal mail and can make next day if ordered before 3pm.
-Unfortunately, we currently only ship within the UK.
You can choose between a refund or a credit note on full priced items.
- Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
- Earrings cannot be returned due to health and safety reasons.
- Return shipping methods and associated costs are the responsibility of the customer unless the item is faulty.
- Sale items can not be refunded for change of mind.