What is your returns policy? 

• Items must be returned within 14 days of receipt 
• Items must be unworn and unused
• Earrings cannot be returned for hygiene reasons
• Items must be in their original boxes
• Refunds will be issued within 7 days of receipt but please obtain proof of postage just incase your items are lost on it's way back to us at Dollie Jewellery. 

How do I return my item?

• Package up the item(s) you wish to return to us, ideally in their original packaging
• Make sure you include your delivery note inside as this has your order number on which we will need to process your refund
• Send your items back to us here:
• Returns, Dollie Jewellery, 15 St Peters Avenue, Cleethorpes, DN35 8HQ 

 What do I do if I have a faulty item?

• Email hello@dolliejewellery.com within 30 days of receiving your item
• Make sure you include your order number and what is wrong with your item
• Return you item to our returns address above for a replacement.